Wireless problem

Discussion in 'Hardware Support' started by Blitz, Jul 17, 2017.

  1. Blitz

    Blitz Thread Starter
    Expand Collapse
    New Member

    Joined:
    Jul 17, 2017
    Messages:
    2
    Likes Received:
    0
    Hi everyone!

    I'm new in Linux and ElementaryOS world, so I'm a little noob :rolleyes:

    I have a HP 250 G3, and I installed ElementaryOS in dual boot with WIndows 10.

    The problem regards WiFi connection: even if "Wireless" is set on active (in the menu on the top right), it doesn't find any access point; furthermode if I go on settings --> network and select Wireless, it results as "Wireless is deactivated".
    With the LAN connection everything works fine.

    I think it may be a problem with network driver.
    The Network Board is a "Ralink corp. RT3290 Wireless 802.11n 1T/1R PCIe"

    Anyone knows how can I fix it? Thanks!
     
  2. rykotxet

    rykotxet
    Expand Collapse
    New Member

    Joined:
    Jul 19, 2017
    Messages:
    2
    Likes Received:
    0
    Same laptop and same issue with wifi. Note that wifi actually works in Live DVD and during installation... but once installed, wifi doesn't work anymore.

    It was my first time with ElementaryOS, and also had more issues:
    - Installation avoided my choices in language and keyboard; everything was set in English (USA) after installation.
    - AppCenter crashed the first time I tried to update.
    - Sometimes shutdown and reboot don't work and I have to do it via console.
    - Topbar disappears sometimes for no reason.

    Overall, terrible first contact with this distro to be honest...
     
  3. Blitz

    Blitz Thread Starter
    Expand Collapse
    New Member

    Joined:
    Jul 17, 2017
    Messages:
    2
    Likes Received:
    0
    I had same problem at the first start with the language. If I remember correctly, I solved upgrading via terminal (sudo apt-get ugrade), it should fix language problem.
    However, I'm pretty sure the problem regards network driver cause other users with Ralink can't use properly WiFi on eOS
     
  4. rykotxet

    rykotxet
    Expand Collapse
    New Member

    Joined:
    Jul 19, 2017
    Messages:
    2
    Likes Received:
    0
    Well, I found a working solution for wifi issues: http://onthim.blogspot.be/2015/06/install-ralink-rt3290-wi-fi-driver-on.html

    That worked for me but I didn't test it on ElementaryOS because I installed some other distros after my issues with Elementary. In my case, I applied that solution in Ubuntu Gnome 16.04, that is very similar to ElementaryOS Loki and also gave me issues with wifi. This laptop is my cousin's laptop, so once I successfully installed a dual boot Windows+Linux I'm turning it back to her. No more tests from my part, I hope you could fix it, Blitz.
     
  5. Charles Chen

    Charles Chen
    Expand Collapse
    New Member

    Joined:
    Apr 14, 2018
    Messages:
    1
    Likes Received:
    0
    Maybe I have the same problem with you. Same result "Wireless is deactivated" in settings --> network. Differently, I can't even switch on the wireless button in the menu on the top right.
    In my case, when I type
    lshw -class network
    I got
    ------------------------------------------------------------------------
    WARNING: you should run this program as super-user.

    *-network
    description: Wireless interface
    product: AR9287 Wireless Network Adapter (PCI-Express)
    vendor: Qualcomm Atheros
    physical id: 0
    bus info: pci@0000:03:00.0
    logical name: wlp3s0
    version: 01
    serial: 20:7c:8f:77:f5:65
    width: 64 bits
    clock: 33MHz
    capabilities: bus_master cap_list ethernet physical wireless
    configuration: broadcast=yes driver=ath9k driverversion=4.13.0-38-generic firmware=N/A ip=192.168.0.102 latency=0 link=yes multicast=yes wireless=IEEE 802.11
    resources: irq:17 memory:f3900000-f390ffff​
    ---------------------------------------------------------------------------
    I can see this "driver=ath9k",ath9k is a compatible driver for my wireless card which means the problem is not relate to the driver.

    Then I type
    rfkill list all
    ------------------------------------------
    0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
    1: acer-wireless: Wireless LAN
    Soft blocked: no
    Hard blocked: yes​
    ------------------------------------------
    so I type
    rfkill unblock all
    It dose not work.

    Finally, I found a solution in
    https://askubuntu.com/questions/98702/how-to-unblock-something-listed-in-rfkill/578827#578827

    ---------------------------------------------------------------------------------------------------
    You have to blacklist the acer-wmi kernel module:

    sudo nano /etc/modprobe.d/blacklist.conf
    add blacklist acer_wmi as a new line at the bottom of this file.
    then reboot.

    Or if you like one-line:
    echo blacklist acer-wmi | sudo tee -a /etc/modprobe.d/blacklist-acer-wmi.conf
    ---------------------------------------------------------------------------------------------------

    Finally, I can see the wifi in settings -> network.
     

Share This Page

Loading...