So if you go to https://elementary.io/support there is a link to Stack Exchange that says check out answers to support questions. But If I go there, the questions are not answered, they are mainly closed as off topic. So I you submit a bug via the Report A Problem icon, it creates a launchpad item that get's ignored for months or they answer a question you didn't ask (Isn't that 'off topic'?). So how are we supposed to engage support? I feel like a little kid when Mom says go ask Dad, and Dad replies go ask Mom.