Loki [Answered] Random Freezes

Discussion in 'Newbie Questions' started by Daniel L, Apr 7, 2017.

  1. Daniel L

    Daniel L Thread Starter
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    Hi,

    So I've been using Linux for several years now and would stick with it full-time if I could ditch the Adobe Creative Suite for a Linux-compatible Suite. I'm fairly savvy with Debian (I'm not TOO FAMILIAR with Ithe terminal, but I know where to find the right answers and why or why not something might be working). Elementary is my favorite distro, hands-down! However, I'm having an issue I've never run into.

    I'll be using my laptop in a normal manner (not pushing the CPU or anything, like watching videos, working on Google docs, and similar tasks) and it'll completely freeze with no ability to do anything. The only way to get it back to normal is to power cycle. I've already tried upgrading to several newer kernels via Uuku. Some made it better, some made it worse. I'm currently on 4.11.0-rc5, as it has been the most stable one (ironic, I know). I've also toggled proprietary and open source drivers to see if it'd make a difference too. The problem still persists. I've tried to see if it happens at any specific time, or with the execution of a specific task or program. It's been sporadic. I know it's certainly no powerhouse of a machine, but what I'm doing shouldn't cause it to react this way. I've tested Windows 10 and 8.1 on this machine as well, and haven't had a single issue. Please don't make me go back to the MS Monster! Any help or input would be appreciated!

    Dell Inspiron 3147
    Intel Pentium N3540 @ 2.16GHz
    Intel HD Graphics
    4GB DDR3L RAM
    500GB HDD @ 5400RPM
     
    #1 Daniel L, Apr 7, 2017
    Last edited: Apr 7, 2017
  2. Artificial Intelligence

    Artificial Intelligence
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    I had similar problem with my laptop, may be this solution will work for you

    Code (Text):
    sudo nano /etc/default/grub
    Change GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"
    with GRUB_CMDLINE_LINUX_DEFAULT="quiet splash intel_idle.max_cstate=1"

    Save it (CTRL+O)
    Exit (CTRL+X)

    Code (Text):
    sudo update-grub
    sudo reboot
     
  3. Daniel L

    Daniel L Thread Starter
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    That worked! Thanks!

    Ok, completely stupid question, but any chance to get an idea of what this does? Just trying to understand the underlying issue overall... or a broad understanding of it..
     
  4. Artificial Intelligence

    Artificial Intelligence
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    Glad it worked ^_^
    It make sure that sleep states are entered in the kernel for intel cpu's.

    Please mark the thread 'answered'.
     
  5. Daniel L

    Daniel L Thread Starter
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    Gotcha! Thanks!
     

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