Answered Scanner won't connect

Discussion in 'Software & Applications' started by Dipak Jha, Dec 24, 2019.

  1. Dipak Jha

    Dipak Jha Thread Starter
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    Hi,

    I have a fresh install of elementary os 5.1 hera. The only thing I am stuck with is trying to get this os to work with my Samsung C480W printer + scanner. The printer works fine but the scanner simply won't connect over the LAN. I have already installed the recommended samsung uld driver and created the required soft links for libsane.so. The same scanner works fine with a laptop running linux mint 19.2 (also based on Ubuntu 18.04 and having the same uld drivers). The only errors I can see are in /var/log/syslog which seem to suggest the scanner details cannot be found in a file called models.dat.

    Has anybody faced and solved a similar problem on elementary? Any help in getting this to work will be quite appreciated.

    Regards

    Dipak Jha
     
  2. Best Answer:
    Post #2 by Dipak Jha, Dec 27, 2019
  3. Dipak Jha

    Dipak Jha Thread Starter
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    After 2 days of scratching my head, I finally found a solution here:

    https://linux.tutorialforbeginners....inter-driver-ubuntu-18-04-installation-guide/

    I followed these instructions step by step and now have a system that seamless connects to the C48 series Samsung scanner and correctly scans documents. The error about details not being found in models.dat turns out to be a red herring since I can still see the warnings in syslog despite the system happily scanning away.

    But must say this has been a rather painful journey with a massive amount of effort having been invested in solving a seemingly simple issue.

    Regards

    Dipak Jha
     

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